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Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
Use Strategic Technology Upgrades to Build More Efficiently
Businesses struggle with a lot of different issues, but when a problem hits you hard in the pocketbook, it can be disastrous for the whole organization. Let’s take a look at some technology that can help you make the most out of your time and effort.
Streamlined Operations
Efficiency is the cornerstone of a successful business. Implementing technology can help streamline various operational processes, reducing manual errors, saving time, and lowering operational costs. Here are a couple examples:
- Automation - Businesses can automate repetitive tasks such as data entry, invoicing, and inventory management. This not only reduces the risk of errors but also allows employees to focus on more value-added tasks.
- Data Analytics - Advanced analytics tools can provide valuable insights into customer behavior, market trends, and operational inefficiencies. This data-driven approach enables businesses to make informed decisions and optimize their strategies.
Improved Customer Engagement
Technology enables businesses to connect with customers more effectively, resulting in increased revenue opportunities. Here's how:
- Personalization - With the help of AI and machine learning algorithms, businesses can analyze customer data to deliver personalized experiences. This can boost customer satisfaction and lead to higher conversion rates.
- Chatbots and AI-driven Customer Support - Implementing chatbots and AI-driven customer support systems can improve response times and provide 24/7 assistance, ultimately enhancing customer satisfaction.
Enhanced Decision-Making
Informed decisions are pivotal to revenue generation. Technology empowers businesses with access to real-time data and analytics that can guide strategic choices.
- Predictive Analytics - Predictive models can forecast future trends and customer behavior, allowing businesses to proactively adapt to changing market conditions.
- Risk Management - Technology aids in identifying and mitigating risks, ensuring that businesses can protect their revenue and assets effectively.
Are you Ready to Get More Done Through the Use of Modern Technology?
Preferred is here to help. Give us a call today at 708-781-7110.
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Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint
GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.
This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.
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