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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Inexpensive Phone Systems for Businesses

Simple, Flexible, and Cost Effective; VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Preferred can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

Flexible Business Communication

Take your office phone anywhere

One of the most outstanding features of VoIP is that you can take your phone anywhere, plug it into the internet, and make and receive calls as if you were still sitting in your office.  Whether you commute to another location on the other side of town or you are sitting in a beachside hotel on the other side of the country, your business line will function normally.  Some of our VoIP solutions also let you use software based phones that can be run on a laptop or mobile device.

Use Your Existing Infrastructure

Don't run new phone lines next time you expand

Voice over IP uses your LAN to transmit data, and doesn’t require extra phone lines to be run through your office.  There are many types of configurations, ranging from the phone being plugged between your network drop and your workstation, to Wi-Fi-based phone stations that just need to be in range of your Wireless Network.

Cost Effectiveness

Save money compared to traditional phone bills

With VoIP, your phone data is sent over the Internet and not over traditional phone lines (although it can be received over traditional phone lines).  This eliminates the need for costly local phone plans as well as long distance services.  In most cases, your current broadband solution will supply enough bandwidth without slowing down your network use.

 

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      Latest News

      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.