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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Ways We Offer Cost-Effective IT Solutions

Three Ways We Offer Cost-Effective IT Solutions

The entire premise of managed IT services is that they can save your business money, but in what specific ways does working with us make your budget more predictable? It’s really quite simple, and it encompasses three primary pillars: an established level of service, proactive maintenance and management, and the reliability and access to expertise that might otherwise put a stopper on your business’ potential.

We’ll be examining these specific ways that working with a managed service provider allows you to factor in clear expectations for IT services month-to-month.

The Service Level Agreement (SLA)

When you work with a good managed service provider like Preferred, you are generally entering into what is called a service level agreement. This service level agreement consists of the various products, services, and support you can expect from your provider month-to-month. You pay a convenient and easily budgetable amount for services rendered. It doesn’t get much easier than this. With technology being such a volatile and unpredictable factor for many businesses, the steadiness offered by an MSP is a breath of fresh air.

The Power of Proactive

One of the worst things that can happen to any business is a hardware failure. Not only do you have to replace the technology that breaks down, but you have to eat the costs associated with downtime, too. No one likes paying people for time when they aren’t getting anything of value done. While it might seem like hardware failure comes out of the blue, this is far from the truth. In most cases, technology issues like these can be predicted, which is exactly what a managed service provider does with proactive monitoring and maintenance. With the right tools and expertise, you can address potential IT issues before they cause downtime.

Reliable and Affordable Access to Expertise

If you have the good fortune of employing an IT technician in-house, then chances are you are all too familiar with the struggles of finding qualified talent. Instead of gambling on the local talent pool, you can instead get all of the IT expertise you need through a managed service provider and their network of skilled and trusted professionals. It’s a great way to get value out of your investment without adding an extra salary or two to your budget.

Make Your IT Spending More Predictable with Managed Services

Are you sick of not knowing how much capital you need to commit to your technology month-to-month? If so, Preferred is happy to help you streamline your spending with managed IT services. We’ll work with you to create an agreement that addresses all of your major technology management pain points. To learn more, call us today at 708-781-7110.

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      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.