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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

In 2011, the world was introduced to IBM’s supercomputer Watson after it handily won the television quiz show Jeopardy!. Since then, Watson has been utilized in a variety of helpful ways, including customer service for Macy’s and Geico, as well as medical research. Today, Watson is being tapped by H&R Block to assist the public with an issue that affects every American, their taxes.

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      For many small and mid-sized businesses, cybersecurity once felt like something for the “big guys.” You had antivirus software, ran updates occasionally, and assumed your data was too small to attract attention. But that illusion is gone. Today, cybersecurity is no longer op...

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      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.