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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If Your Current IT Support is “Fine,” You Need Something Better

If Your Current IT Support is “Fine,” You Need Something Better

Let me ask you something: how well does your current IT support function?

If your first instinct is to say something vaguely positive, like “good” or “fine,” you’re probably missing out on significant benefits that could come from a more immersive and fleshed-out service delivery, rather than a stopgap meant to preserve the status quo. If your provider has never asked you about the future and your goals for it, it may be time to seek what else is out there.

If you choose to do so, we hope you consider Preferred. Here’s why you should.

Beyond IT Support, All the Way to Tech Strategy and Guidance

Managed IT services are great. There’s a reason they’re how we provide businesses with the IT support they need: they just work better for modern operations.

Now, if we stopped here—strictly providing support services to businesses in and around Chicagoland—we’d already be delivering substantial value. However, that’s not enough. We want to maximize the value we deliver to our clients. That’s why we also work to serve as a virtual Chief Information Officer—or CIO—for our clients.

What Does a CIO Do for a Business?

The Chief Information Officer is an executive-level role in large businesses that takes lead on that business’ IT strategy, planning and conceiving of ways that technology can help advance the business’ success, often by…

  • Increasing revenue
  • Decreasing costs
  • Boosting productivity
  • Preserving reputation

We simply act as that for your business, giving you the insights and associated benefits at scale.

It’s All About What’s Part of the Process

We’ve standardized our approach, ensuring that you and your business get the attention needed to keep all your IT optimized for your needs. For example…

  • Quarterly business reviews (QBRs) give us time, every three months, to evaluate how well your technology is serving your business and to establish goals for the next quarter’s IT.
  • Technology roadmapping allows us to project a strategy for the next year, three years, and five years to help mitigate any surprise expenses that could emerge.
  • Vendor management allows us to use our connections in the tech world to help get your business the best deals possible while also saving you a lot of time.
  • Proactive consulting helps us determine how to integrate new tech into your existing tech stack to further improve your business operations, allowing us to plan ahead and strategize.

Interested in Learning More? Reach Out!

Stop dealing with IT issues that you don’t have to, and start using your technology as a true asset. The right IT partner can help make this a reality, and Preferred can be that IT partner for you.

If you’re ready to embrace your IT as an advantage, give us a call at 708-781-7110 to get started.

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      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.