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Exciting News! Preferred Acquires Business System Solutions Grand Rapids Learn More
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Preferred Blog

Preferred has been serving the Tinley Park area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Have You Really Considered Your Maintenance Costs?

Have You Really Considered Your Maintenance Costs?

Computers need to be maintained in order to ensure that they are working as optimally as possible. It’s also known that technology solutions are prone to failure, be it from users making mistakes, deliberately ruining something in a fit of rage, or components simply failing. If you’re concerned about the wellbeing of your organization’s IT, then you need to rely on a technology specialist who can manage and maintain it.

Small businesses often run into issues when it comes to technology maintenance. Even without taking the cost into consideration, it’s the stuff of nightmares. Depending on what’s wrong with the device, as well as the rates of the service provider and the cost of parts, your simple fixes could turn out to be outrageous bills that your organization simply can’t afford. It ultimately might affect your judgement and get you to consider replacing the technology, even if it’s still not quite done kicking.

Depending on the issue, the cost isn’t always the only part of the larger cost of technology maintenance--that would be downtime, or any time where your business’ operations aren’t working as intended. One survey asked small businesses how much they lost from downtime, and it was found that the average small business estimated their losses at around $100,000 from downtime and downtime-related costs.

Your business can’t afford to lose out on $100,000 or any costs related to downtime. Minimizing it should be one of your top priorities. You can instead look at an option that doesn’t involve you unhooking your computer from the wall and dragging it to a provider’s site: managed IT services from Preferred.

Managed IT services help your business minimize downtime and improve the management and maintenance of your technology solutions. We accomplish this by proactively monitoring your systems for any possible sources of downtime. This includes network security-related issues, hardware management, and help desk support for your employees. This keeps your organization from wasting money on support costs when you don’t need to.

Perhaps best of all is that we can do all of this remotely without an on-site visit or your organization unhooking its technology for an office visit. It’s easy and convenient for everyone involved, which saves you time and money in the long run. To learn more about how Preferred can save your business money, reach out to us at 708-781-7110.

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      Preferred Communication Systems Acquires Business System Solutions’ Grand Rapids Operations, Expanding Midwest Footprint

      GRAND RAPIDS, MI, UNITED STATES, December 3, 2025 -- Preferred Communication Systems (Preferred), a leading provider of Managed IT and Cybersecurity services headquartered in Chicago, Illinois, proudly announced the acquisition of Business System Solutions’ (BSS) Grand Rapids location.

      This strategic acquisition enhances Preferred’s presence in the Midwest and strengthens its commitment to helping small and mid-sized businesses achieve peace of mind and a better bottom line through technology.